The UX Project Coordinator supports the planning, coordination and execution of UX initiatives across Carhartt's direct-to-consumer (D2C) organization. The role keeps UX work organized, visible and delivered on time by coordinating with cross-functional teams, so UX teams can focus on high-impact work. You own the day-to-day momentum.
WHAT YOU'LL DO
• Coordinate UX workstreams across multiple eCommerce initiatives, such as site content updates, site enhancements, AB testing, personalization and user research • Act as the central point of coordination between UX, marketing, merchandising, creative, customer service, legal and regional partners, making sure developers have the specs, assets and documentation they need • Manage UX project timelines, dependencies, milestones and deliverables, and support standard UX delivery processes (intake, prioritization, handoff, QA) • Track progress against plans and report risks, blockers and capacity issues to stakeholders • Support sprint planning and backlog readiness for UX work • Schedule key meetings, keep minutes and track action items; facilitate UX standups, planning sessions and retrospectives • Maintain UX documentation, workflows and artifacts in shared tools such as Jira, Confluence, Azure, Figma and User Testing • Help scale consistent ways of working across business units and improve the efficiency and predictability of UX execution • Give stakeholders clear visibility into UX priorities, timelines and outcomes, and assist with leadership-ready summaries of progress, risks and impact
WHO YOU ARE
• Bachelor's degree, or equivalent years of related work experience • 2–4 years of experience in project coordination, program management or operations (digital, UX, commerce or product-focused) • Experience in an agile or hybrid agile environment, and coordinating cross-functional teams • Experience supporting UX, design or research teams, with exposure to UX research, design systems and usability testing • Familiarity with D2C eCommerce platforms and customer experience workflows • Working knowledge of tools such as Azure, Jira, Confluence, Figma and Miro • Strong organizational, problem-solving and communication skills, with a customer-centric mindset
This role is remote, with no regular on-site requirement. On-site travel is limited to special events.