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Searching for results.We’ve been to a lot of conferences over the years. You know the format: a speaker on a stage, a sea of seats, a hallway where the real conversations happen if you’re lucky enough to catch someone before they’re whisked…
Yesterday I went to a design leaders happy hour in SF, hosted by Kai Hailey (who led the Sprint Leadership Academy at Google when I first met her in 2018), and Peter Merholz (co-author of Org Design for Design Orgs )…
Creativity is a discipline in optimism When Tina Roth Eisenberg moved to New York from Switzerland in 1999, she kept asking herself one question: where are my people? Eighteen years ago she answered it by starting…
Three ways of working keep surfacing, like body plans that might actually survive the filter. AI x Influence Workshop Bobby Hughes and I have a few spaces left in our upcoming AI x Influence for Design Researchers…
What Portfolio Club taught us about designing a great portfolio Of everything you’ll ever design, your portfolio is the hardest to see clearly: you’re too close to judge it the way a stranger would. It’s also easy to…
Hi everyone! Bobby Hughes and recently created a new workshop offering, aimed at Design Researchers who are looking to expand their skillset. The first workshop sold out and went really well, so we’re running another…
Stamp. We pulled three things out of this conversation that go beyond “cool logo guy.” How he thinks about identity. How he actually built his design education. What he thinks he owes the people around him now that he’s…
Hi folks! Bobby Hughes and I have created a new workshop offering, aimed at Design Researchers (but also useful if you are a more generalist designer who would like to increase your influence on your team and…
It’s easy to feel like a victim of workplace dysfunctionality. But nobody likes a victim. Even CEOs don’t have complete agency over the workplace. Companies operate on social contracts that may be guided by executives…
Yes, I’m a Stranger Things nerd. As I mentioned in our recent interview with Stranger Things writer Paul Dichter , I watched the series myself, and then with my daughter when she was old enough, and most recently with…
Working alongside his parents in their historic workshop, he carries this legacy forward, infusing it with his own contemporary artistic vision. Courtesy of VAWAA Geetika Agrawal: I work backwards. For the experience to…
Eric about why speed was never the real problem, why the value a company creates comes from the design of its products, and why the single best way to use AI might be to refuse to let it do your work for you. Listen to…
Mar 12, 2026 | TIME: am EDT AI is changing how design teams work — faster than most organizations know how to handle. Teams are moving quickly, expectations are rising, and yet something curious is happening as work…
Hey, If you lead a design team, you’ve probably felt this: your designers are talented, curious, driven, and quietly starving for growth. The day-to-day leaves little room for the kind of learning that actually builds…
Feedback is the lifeblood of a healthy design team. It informs the design process, leads to better products, and helps designers grow. Yet in most tech companies, it’s practiced poorly or not at all. Designs live…
Weekly Portfolio Club calls this summer helped our paid subscribers build portfolios that land great jobs . Experts joined us weekly to provide feedback, and we compiled lessons from each session into a portfolio design…
Paying attention to how the world was moving outside Nike to appreciate multidisciplinary convergence, I was open to alternative ways to learn and garner more experience. After some soul searching, I chose the…
The Design Better summer reading list As you head out on holiday this summer, it’s always nice to have a couple good reads tucked in a bag to pass the time. Our reading list this summer has nothing that would pass as…
At the landscape of being an individual contributor and still having influence, without being trapped in a management role. Why did you write it? I was struggling to figure out what the expectations were when I was…
How AI Is F*ing Up the Creative Process — and What We Can Do About It Claude Code and Claude Cowork have become the darlings of the tech world, and the mood across design and research teams right now is something close…
Condemnation of the text box, but instead a moment of recognition of priors and an act of curiosity and bravery. It makes me want to be just as brave. To design for transformation at every level. Moments of Noticing…
We’re excited to be part of Crafted , UserTesting’s conference for people who build products, design experiences, and do research. May 28th: Seattle September 17th: London It’s a hands-on event — workshops, panels, and…
This summer we’re helping you get your portfolio in shape in Portfolio Club . In a recent Substack chat thread, we heard from a lot of folks that they’re stressed out by AI and the job market. People feel behind and…
DesignOps used to be the hot new buzzword, but now it needs a rebrand. If you’ve been doing this work for a while, then you know it’s not just about processes and tools — it’s about people. In this episode, design…
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