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Searching for results.Hi folks! Bobby Hughes and I have created a new workshop offering, aimed at Design Researchers (but also useful if you are a more generalist designer who would like to increase your influence on your team and…
Hi everyone! Bobby Hughes and recently created a new workshop offering, aimed at Design Researchers who are looking to expand their skillset. The first workshop sold out and went really well, so we’re running another…
We’re excited to be part of Crafted , UserTesting’s conference for people who build products, design experiences, and do research. May 28th: Seattle September 17th: London It’s a hands-on event — workshops, panels, and…
Go, Autumn Durald Arkapaw, Tycho, and others talk about discovering creativity through the subconscious. He discovered a practical framework that changes how we approach creative work. If ideas exist as latent…
Time something is proven, it’s no longer the future. It’s already the system. We don’t have to wait to be the organizations willing to invest that way. We can choose to be them right now. Jessie McGuire is the managing…
Paying attention to how the world was moving outside Nike to appreciate multidisciplinary convergence, I was open to alternative ways to learn and garner more experience. After some soul searching, I chose the…
We just like double click on the fast, like the speed thing too? Uh, in Yi's question because this is something that, um, I just, it, it, it's always frustrated me that, um, companies are obsessed with moving quickly…
Three ways of working keep surfacing, like body plans that might actually survive the filter. AI x Influence Workshop Bobby Hughes and I have a few spaces left in our upcoming AI x Influence for Design Researchers…
The Design Better summer reading list As you head out on holiday this summer, it’s always nice to have a couple good reads tucked in a bag to pass the time. Our reading list this summer has nothing that would pass as…
Might be an interesting subject for a painting, examine your own noticing. Moments of Noticing: Story Non-fiction writer and literary critic (and Harvard prof) James Wood posits that noticing is also at work for…
Sketch from Charles or Ray (the Eames Archive intentionally doesn’t disclose the artist) from a trip abroad. Charles’ proposal letter asking Ray to marry him, even though he’s broke. Polaroids from Charles and Ray’s…
That.” She has a name for the pattern. “I call them my personal learning loops.” The biggest one took her out of design entirely, and it taught her where influence comes from. It’s not from a title, but from…
Mar 12, 2026 | TIME: am EDT AI is changing how design teams work — faster than most organizations know how to handle. Teams are moving quickly, expectations are rising, and yet something curious is happening as work…
Feedback is the lifeblood of a healthy design team. It informs the design process, leads to better products, and helps designers grow. Yet in most tech companies, it’s practiced poorly or not at all. Designs live…
Yes, I’m a Stranger Things nerd. As I mentioned in our recent interview with Stranger Things writer Paul Dichter , I watched the series myself, and then with my daughter when she was old enough, and most recently with…
Events.usertesting.com/crafted with code DesignBetter100 for $100 off workshops. May 28th: Seattle, September 17th: London Get tickets The double life One of the most surprising findings in Mason’s research is how many…
We talk about “good design” as if it’s a single discipline with a single playbook. As if the same instincts that help you redesign a fintech onboarding flow apply equally to redesigning one of the most-used apps on the…
And reduce frustrating miscommunications. An AI collaboration toolkit At the end I’ve put everything their answers taught me into a kit you can download and use today: A prompt that makes an AI agent interview you…
We recently had behavioral economist Etinosa Agbonlahor on Design Better, and partway through the interview, we made the mistake of asking her to critique our own membership page live on air. The feedback was a little…
Not want to!). Here are five ideas from the conversation that stayed with us. * Design Better subscribers can get 20% off a membership to Mundo Mendo, which includes a book every year: dbtr.co/mundomendo Meet Crafted…
Help teams think together. The result is that everyone is accelerating in their own direction, and collaboration is quietly eroding. Jess Holbrook , who leads UX research across Microsoft’s Copilot, Bing, and Edge…
Morality, and fulfilling our potential. This model can help us understand design goals. We could aim to satisfy only the bottom three layers—function, reliability, usability—but real fulfillment is found at the top…
Points or burndown charts, even development velocity charts — let alone, God forbid, design integrity — good luck, right? Because they’re stack ranking by ROI. And you’re in there being like, let me explain to you why…
Highest quality output: “Approach this as a staff engineer who cares deeply about code quality, maintainability, and avoiding over-engineering. [Then your request.]” Or even more specifically: “Before writing code…
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